Privacy Policy
Last Updated: 2026
This Privacy Policy applies to utzonoperahouse.com ("Website"), a PayID Pokies Online affiliate website. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and manage your personal information in accordance with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
We collect personal information to operate our Website and provide you with relevant content and services. This includes:
- Contact Information: Name, email address, and phone number when you voluntarily provide it
- Technical Data: IP address, browser type, device type, and operating system
- Cookies: Information stored through cookies and similar tracking technologies (see Cookie Policy below)
- Usage Data: Pages visited, time spent on site, links clicked, and navigation patterns
- Referral Information: Affiliate tracking identifiers to monitor casino sign-ups and activity
We do not knowingly collect personal information from minors under 18 years of age. If we become aware of such collection, we will delete this information immediately.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand Website traffic and user behaviour
- Tracking affiliate referrals and commissions from linked casinos
- Improving Website functionality, content, and user experience
- Sending promotional emails and newsletters (with your consent)
- Detecting and preventing fraud or unauthorised access
- Complying with legal obligations and resolving disputes
Cookie Policy
Our Website uses cookies and similar technologies to enhance your experience. We use the following types of cookies:
- Essential Cookies: Required for Website functionality and security
- Analytics Cookies: Track user behaviour and Website performance (e.g., Google Analytics)
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and track conversions
- Marketing Cookies: Enable targeted advertising and retargeting campaigns
Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can manage cookie preferences through your browser settings. However, disabling cookies may affect Website functionality and your user experience.
Third-Party Links
Our Website contains links to external casino and gambling affiliate websites. We are not responsible for the privacy practices of these third-party sites. When you click on external links, you leave our Website and enter the third-party's domain. We strongly encourage you to review their privacy policies before providing any personal information or engaging in gambling activities.
These third-party operators are independent and may have different privacy standards and legal obligations.
Your Rights
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the following rights:
- Access: You may request access to personal information we hold about you
- Correction: You may request correction of inaccurate or outdated information
- Deletion: You may request deletion of personal information (subject to legal retention obligations)
- Opt-Out: You may opt-out of marketing communications at any time
- Complaint: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
If you are accessing from the European Union or United Kingdom, additional GDPR rights may apply. If accessing from the United States, additional state privacy laws (such as CCPA for California) may provide additional protections.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:
- Contact information is retained for as long as you remain an active user or have opted into communications
- Analytics and usage data are typically retained for 12-24 months
- Affiliate tracking cookies are retained according to partner casino requirements (typically 30-90 days)
- Financial and transaction records are retained for 7 years to comply with Australian tax law
Upon request, we will securely delete your personal information, except where retention is legally required.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
Email: privacy@utzonoperahouse.com
Website: utzonoperahouse.com
We aim to respond to all privacy inquiries within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We recommend reviewing this policy regularly. Continued use of our Website constitutes acceptance of the updated Privacy Policy.